What data we collect and why

We collect data that you voluntarily provide when you fill out contact forms, subscribe to our newsletter, or interact with our services. This includes your name, email address, and phone number.

We also automatically collect technical information such as your IP address, browser type, operating system, and pages visited, in order to improve the user experience and ensure site security.

Cookies and trackers

We use essential cookies for the site's operation and analytical cookies (Google Analytics) to understand usage patterns. You can manage your cookie preferences from your browser settings.

• Technical cookies: necessary for navigation and security
• Analytical cookies: help us improve content
• Marketing cookies: used only with your explicit consent

Purpose of data processing

We process personal data exclusively for the following purposes: providing the requested services, communicating with you regarding your inquiries, sending personalized offers (only with your consent), and complying with legal obligations.

We do not sell, rent, or share your data with third parties for commercial purposes, except as required by law or with service providers acting on our behalf (e.g., the email marketing platform).

Data transfer to third parties

In certain situations, we may transfer data to competent authorities or contractual partners, within the limits permitted by the General Data Protection Regulation (GDPR). All our partners adhere to strict confidentiality standards.

Your rights

You have the following rights regarding your personal data: the right of access, the right to rectification, the right to erasure (the "right to be forgotten"), the right to restrict processing, the right to data portability, and the right to object to processing.

To exercise your rights, you can contact us at info@usecoral.com. We will respond to your request within a maximum of 30 days.

• Access: you can request a copy of your data
• Rectification: you can correct inaccurate data
• Erasure: you can request the deletion of data
• Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out prior to withdrawal

Data security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. These include connection encryption (SSL), firewalls, and restricted access to databases.

We store data on secure servers within the European Union. The retention period is limited to the needs of the stated purposes or applicable legal deadlines.

Contact for privacy inquiries

If you have questions, concerns, or wish to file a complaint regarding how we process your data, please contact us:

• Email: info@usecoral.com
• Phone: 0778423479
• Address: Splaiul Frunzișului nr. 21, bl. D, sc. D, et. 74, ap. 25

You also have the right to lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).